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Categories - Legal

Job Information

Description
The Practice Support Specialist, under the direction of the Deputy Chief Knowledge Officer, interacts directly with the attorneys to assess their internal knowledge and external research resource needs. The Practice Support Specialist works directly with the Deputy to identify current firm and Information Resource Center (IRC) resources that meet those needs and considers alternative resources as situations arise. Ongoing marketing, training and support for existing IRC resources is the other critical component of this position. The Practice Support Specialist serves as a liaison to the Information Technologies and Information Management departments.

Specific tasks include:

 
 
 
 
 
 
 
 
 
 
  • Working knowledge of all research database applications and ability to use various library related software and electronic resources.
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  • Assist in the day to day management and organization of electronic information resources on the firm Intranet.
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  • Assist in future development and ongoing maintenance of the IRC intranet site.
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  • Provide ongoing support West km which includes content vetting and development.
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  • Develop electronic resource pathfinders and guides.
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  • Attend practice group meetings as recommended by the Deputy, a practice group director and/or a practice group member.
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  • Keep current on new products, trends and innovations in the online research marketplace as well as enhancements or changes with our existing online resources.
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  • Participates in regular product trials and evaluations, assessing the value of the potential purchases and comparing these reviewed tools to resources already available to the firm.
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  • Meet with individual attorneys to help assess research and knowledge management content needs, while also informing them of firm-wide activities and appropriate IRC resources.
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  • Develop ways to market new IRC resources and research tool developments.
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  • Attend regular IRC meetings to discuss projects and cross-departmental issues.
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  • Provide weekly project summaries to the Deputy.
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  • Assist or manage special projects as determined by the department Deputy or the Technology Committee.
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  • Keep current regarding technology applications used by other practice groups through open communication with other Practice Support Specialists, Information Technologies Services staff, and the Deputy.
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  • Support IRC research technologies by providing regular demonstrations and training sessions or alternately coordinating vendor lead training events.
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  • Assist in the coordination and training for firm new hires.
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  • Provide support for corporate electronic filings performed on behalf of clients.
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  • Facilitate online webinar support for attorneys and clients.
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  • Coordination and support for client extranets.
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  • And other duties as assigned.
    • Industry:
    Position Type:Permanent, Full Time
    Position Reports To:Deputy Chief Knowledge Officer
    Location:Washington, DC
    Job URL:http://www.hoganlovells.com/careers/staff.aspx
    Travel Required:0% of the time (approximate)
    Starts On:28-Jul-10

    Job Requirements

    Experience
    EDUCATION, CERTIFICATIONS AND/OR EXPERIENCE:
     
     
     
     
     
     
     
     
     
     
     
     
  • Minimum:  Bachelors degree, or equivalent experience, preferred.
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  • A Masters in Library Science, or equivalent experience, preferred
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  • 2+ years relevant legal experience.
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  • 3+ years total experience as an information professional
    • Skills
     
     
     
     
     
     
     
     
     
     
     
  • Excellent communication skills (oral and written) with both technical staff and attorneys.
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  • Experience with conducting presentations or training sessions.
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  • Ability to work independently, set priorities and handle multiple tasks under pressure.
    • Computer Skills
    REQUIRED 
     
     
     
     
     
     
     
     
     
     
     
  • Basic understanding of general technology and/or law firm applications.
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  • Basic HTML skills.
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  • Experience with all Microsoft Office applications.
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    PREFERRED
     
     
     
     
     
     
     
     
     
     

  • Company Information

    Hogan Lovells US LLP
    555 Thirteenth Street, N.W.
    Washington, DC 20004

    Contact Information

    See http://www.hoganlovells.com/careers/staff.aspx               Generate vCard to add to Outlook (Add to Contacts)
    Fax (202) 637-5910
    http://www.hoganlovells.com/careers/staff.aspx


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